Personal data protection policy

    The terms and conditions of use of the site comply with the international legislation on online commerce and agreement with them is a mandatory condition before the purchase of a reservation of accommodation and meals.

    These terms and conditions, subject to correction, apply directly or indirectly through to all our services. You can meet them online, via mobile devices, on-site, by email or by phone. By accessing, browsing and using our website, regardless of platform (hereinafter referred to as the “website”), you confirm that you have read, understood and accepted the terms and conditions set out below, including the privacy statement.

    These pages and their content, as well as the online service for reservations of accommodation and meals provided in them (“service”), are owned and managed by BSA OOD (hereinafter referred to as the “Gardina” hotel)

    1. Scope of offered services

    Through this website, we at BSA OOD and in particular Hotel Gradina, KK Golden Sands – Varna provide an online platform through which we advertise our services and through which website visitors can make reservations. By making a reservation through, you enter into direct contractual relations according to current Bulgarian legislation with Hotel Gradina, representing the place of accommodation.

    Hotel Gradina is fully responsible for updating all prices, number of available rooms and any other information posted on our website.

    Our services are available for personal and non-commercial use, therefore you as users do not have the right to: – resell the service to the “hotel”; – to create deep-link (“deep link” – placing links to subpages of the site, not only to its title page); – to copy, monitor (e.g. using spying or information tracking programs, so-called spider and scrape programs), host, download or reproduce any information, text, software, products or services, offered and made available on our website, for any commercial or competitive actions or purposes.

    The joint presence of a reservation by the client, a written confirmation by the “Gardina” hotel and a document confirming payment by the client constitute a valid contract between the parties with all the resulting rights and obligations for them, recorded in these general terms and conditions . The absence of a separate signature of the customer on these conditions does not remove his responsibility for their implementation.

    2. Pricing and Best Price Guarantee
    Prices on our site are subject to competition. All prices published on the site are inclusive of VAT, insurance, as well as all other fees and taxes and may change depending on changes in the current tax legislation and internal regulations of the hotel management, unless otherwise indicated on our website or in the booking confirmation email.

    In some cases, lower prices for certain types of accommodation and meals are shown on the website. However, for these rates determined by the hotel, special restrictions and conditions may apply related to the period of their validity, the possibility of canceling the reservation or regarding the methods of refunding the value of the reservation. We remind you to carefully check the room description and the corresponding price for such restrictions and conditions before booking.

    The currency calculator is for informational purposes only, and actual prices may vary.

    Obvious errors on the website of Hotel Gradina, including typos, are not binding.

    Note that all special offers are specially marked.
    3. Confidentiality Through the website, the Gradina hotel respects your personal space. We advise you to read our privacy statements for more information.

    4. Billing
    “Gradina” hotel declares that there are no additional, reservation or other hidden fees added to the room price. “Gradina” hotel does not charge your personal credit/debit card.

    Credit card /bank transfer with credit card/
    “Gradina” hotel requires your credit/debit card details to guarantee your reservation. Hotel Gradina withdraws the amount of the required deposit from the provided credit/debit card, for which Hotel Gradina will issue a payment document.

    SSL/HTTPS encryption technology is used to protect and encode the information from the card when you send it to the Bank (FIB) (a sure proof of this is the yellow “padlock” in the address field of the browser, indicating a secure encrypted connection).

    Accepted cards are Maestro, MasterCard and Visa. The used virtual POS terminal is certified by VISA 3D Secure and MasterCard SecureCode.

    We recommend that you thoroughly familiarize yourself with the rules and deadlines for cancellation, the possibility of

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